The Samsung M20 is another device in the M series range. It packs some good hardware and looks promising on paper as well. The main highlights of the M20 are its screen and the battery. It comes with a bigger Full HD screen and a big battery for better battery life. Let take a look at the complete Samsung M20 review.
When it comes to design, the Samsung M20 hardly differs from the M10 in terms of looks. It's a tad bit taller and has a small chin compared to the M10 but the rest of the design is still similar. The back is made of glossy plastic which feels smooth to touch but not premium enough to stand out. It also gathers smudges quickly.
Apart from that, the M20 is also thicker and heavier compared to the M10. It’s 8.8 mm thick and weighs 186 grams but that’s due to the fact that it houses a giant battery. I usually don’t mind the extra weight and thickness if the device comes with a bigger battery. The device has curved edges which provides comfort when holding the device. However, it big enough that you will have to use your other hand to reach the opposite top corners.
Coming to the front, there is a big screen with a water drop notch. The notch houses a selfie camera and an earpiece. Moving to the sides, the Power key and the Volume rocker is on the right while the SIM tray with a dedicated MicroSD card slot can be found on the left. At the bottom, you will find the speaker grill, 3.5 mm audio jack, primary mic, and a Type-C charging port which wasn’t available on the M10. On the back, there is a Dual camera unit along with a Flash and a Fingerprint scanner. Overall, the design looks good but it's nothing special. You will find quite a number of devices which looks quite similar to the M20.
As I mentioned in the M10 review earlier, the main highlight of the M series device is their display. It also comes with the Samsung Infinity-V screen, a name given to the shape of the notch. The Samsun M20 has a 6.3-inch PLS TFT display which has a resolution of 1080 x 2340 and a pixel density of 409 pixels-per-inch. For screen protection, Samsung is using the Asahi Dragon Trail Pro glass.
Well, not only the display is bigger compared to the M10, it’s much better in every aspect as well. The bezels around the display are slimmer and the chin is small too. Talking about visual quality, the colors are punchy and vibrant. It also has surprisingly good viewing angles and it's decently bright as well. Due to the slimmer bezels, the display looks more superior and media consumption becomes more immersive and fun to view. It also has Widevine L1 license, hence, it can stream HD videos on Netflix and Amazon. The Full HD resolution makes everything sharp and though it’s not an AMOLED screen, it’s good enough to enjoy movies or videos on the go. Overall, you will surely enjoy watching videos, movies and more on this screen.
While the performance on the M10 was disappointing, the Samsung M20 comes with latest Exynos 7904 chipset. It is an Octa-Core processor which is fabricated on the 14nm process, clocked at a frequency of 1.8GHz. Also, it uses Mali-G71 MP2 GPU for graphics related performance. Ths Samsung M20 comes in two variants, one comes with 3GB RAM and 32GB storage, while the other one comes with 4GB RAM and 64GB storage.
Performance on the Samsung M20 is mostly smooth. It handles simple tasks like instant messaging well, web browsing etc, easily without any lag or stutter. Also, it handles light games like Subway Surfer, Temple Run etc well but heavy gaming experience is different. Games like PUBG mobile, Asphalt 9 do well in medium graphics settings, however, the gameplay isn’t totally smooth always. You can notice some frame drops here and there but overall, the games are playable. Talking about storage, you get 32GB and 64Gb storage options but there is also a dedicated slot for MicroSD card on both the models which can be used to expand the memory up to 512GB.
The Samsung M20 comes loaded with Experience UI on top of Android 8.1. Although its Android Oreo does come with a security patch of Jan 2019 so that’s a relief. What I really don’t like is that bloatware that comes loaded on the device. There are apps from Samsung, Microsoft and the interesting thing is most of them aren’t uninstallable. Also, I noticed some ads on the lock screen and that's simply not acceptable. Overall, if you have ever used any Samsung device, you won’t feel any difference it’s the usual Samsung Experience UI.
Talking about the cameras, the rear unit comprises of a 13 Megapixel sensor with f/1.9 aperture and a 5-megapixel ultra-wide sensor with f/2.2 aperture. On the front, there is an 8 Megapixel sensor with f/2.0 aperture. The camera app is easy to use and comes with features like Live Focus mode, HDR, Panorama, etc.
Talking about the image quality, in broad daylight, the images look sharp with a good amount of details. The colors look vibrant as well, as opposed to washed out colors on the M10. However, when it comes to wide angle shots, the images aren’t detailed as compared to the primary sensor but they do look good because of the wide-angle. Portrait shots look quite good as well with a decent amount of blur in the background. In low light situations, the images suffer a loss in quality and details. Talking about the front camera, the images look great in good lighting conditions but the quality degrades considerably during the night. Both the rear and front camera can record videos at 30fps but in average quality.
The Samsung M20 comes with a giant 5000 mAh battery which isn’t removable. Talking about battery life, the M20 easily lasts 1.5 days without any issue. Such battery life is enough for even the power users and if you take some more care, the battery can even last 2 days. It also comes with a 15W fast charger in the box which is impressive. However, there is no support for wireless charging which is OK considering there are no other phones in this range which support wireless charging.
The Samsung M20 comes with Dual SIm and Dual Standby support. Also, it has support for dual VoLTE as well. The device also comes with a dedicated MicroSD card slot which supports memory expansion up to 512GB. Other connectivity features on the device include WIFI, Bluetooth, and GPS. Sensors on the device include Fingerprint (rear-mounted), accelerometer, gyroscope, proximity, and compass.
Coming to the Fingerprint scanner, it’s a relief that the M20 has one as the M10 comes without a fingerprint scanner. The scanner is fast and accurate as well as unlocking the device almost instantly. There is also a Face Unlock feature which uses the front camera to scan your face and unlock the device. It’s fast but not super secure.
The single bottom firing speaker is quite loud but the audio quality is flat and lacks bass. However, it located in a much better position compared to the back speaker placement on the M10. There is also a headphone jack to connect all the wired earphones or external speakers.
Well, I was really disappointed when I reviewed the Samsung M10 due to its lack of features which are available in other smartphones in the same price segment. But the Samsung M20 do impressed me doing everything good but not better compared to the competition.
It does come with a big screen which makes watching movies and videos fun. The performance is also good but it’s not the best in the segment. Also, the software experience is pretty average but that's just my opinion. Some people do like the Samsung Experience UI. The camera performance is quite in the segment and the battery life is also very impressive. Overall, the Samsung M20 is no doubt a great smartphone for the price but I am looking forward to Redmi Note 7 which can prove itself a worthy competitor.
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